IT Help Desk Specialist

About us

We are EnduroSat! A fast-growing space scale-up at the forefront of satellite innovation, specializing in advanced software-flexible satellites for commercial, governmental, and scientific endeavors.

• This is more than a job, it`s a mission

  We are making space universally accessible and redefining the possible

• We get things done

  We take ownership of what we do and we work hard to make a difference

• We are fearless

  Transpаrancy is our only way forward. We dare to address and resolve issues head-on

• We learn from our mistakes

  We deliver, take informed risks, and evolve to achieve our goals. We compare with the best version of ourselves

What is the role?
As an IT Helpdesk Specialist, you will be part of the IT team taking care of our on-premises infrastructure in our Space Center as well as support our colleagues abroad remotely. You will collaborate with a multidisciplinary team of hardware, software, and mechanical engineers, working on cutting-edge satellite technologies. 

Some of your daily tasks will include:

• Efficiently solve first-level IT tickets, addressing issues related to software, hardware, and user access 
• ​​​​​​Escalating IT tickets to responsible team members 
• Prepare hardware for new joiners, which includes setting up computers, laptops, and mobile devices 
• Assist in creating user accounts and ensure all necessary configurations are completed for a smooth onboarding process 
• Actively participate in the preboarding and onboarding processes 
• Manage and assign licenses for different teams 
• Collaborating with cross-functional teams to ensure smooth operations 

What do we look for?

• Experience with ticketing systems is an advantage
• Experience with Windows, Apple macOS, Printers and Scanners
• Basic networking knowledge
• Basic understanding of Windows Active directory or Microsoft Entra
• Fluent English

How to Stand Out:

• Be open to knowledge-sharing 
• Understand the importance of last-mile delivery 
• Be a quick learner, proactive, self-starter 
• Have excellent communication skills and a positive attitude 
• Be passionate about space 

Why EnduroSat?

• Fast-paced and delivery-focused culture

  We work with well-defined quarterly based objectives, that allow us to fast-track the progression of our work and improve as we go

• Tough engineering challenges & hard-core R&D

  You will be able to work on unique space technology and build next-gen innovations, while mentored by world-recognized space experts

• Constant learning and progression

  Own your personal growth by navigating through our career progression framework and educational programs

• Chance to join our space educational program

  Meet international space experts and improve your knowledge and skillset with our hands-on educational program

At EnduroSat, we embrace diversity and strive to create an inclusive environment where everyone is treated with fairness and respect. We are committed to equal employment opportunities without discrimination against any employee or job applicant on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or gender identity. Additionally, this position is suitable for people with disabilities in accordance with the People with Disabilities National Regulation Act, ensuring accessibility and accommodation in the workplace.